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Governance

We have a strong governance structure which ensures timely delivery of our dual mandate, and the success of all fundamental operational and strategic purposes. It also establishes an actionable strategy for the sustainability of the company.

The governance structure is made up of three key classifications: strategic, tactical and operational, which are broken down into shareholders, the board of directors, board committees, executive committee and sub-committees.

Read more about our approach to governance, here.

Board and Board Committees

Board and Board Committees

Sasria has a board of directors that consists of eight non- executive directors and two executive directors. The board of directors has the responsibility of developing strategies to steer the company in the right direction.

POPI

POPIA

As an organisation operating within the non-life insurance sector, Sasria is required to comply with the Protection of Personal Information Act 4 of 2013 (POPI). The Act requires that stakeholders are informed of how and where their personal information will be utilised.
Sasria is committed to ensuring that stakeholder personal information is treated securely and confidentially.

PAIA

PAIA

The Promotion of Access to Information Act 2 of 2000 intends to give effect to the constitutional right of access to any information held by the State and any information that is held by another person and that is required for the exercise or protection of any rights.

Ethics

Ethics Management Policy

The purpose of this policy is to provide understanding of the corporate values and principles set out by the Board of Sasria in relation to ensuring that the ethical standards guiding the company’s relationships with internal and external stakeholders are clearly defined.

Fraud

Fraud Prevention and Whistle Blowing Policy

The purpose of this policy is to foster a culture of honesty and integrity through putting together preventative and detective measures against internal and external fraud. This policy also sets out to illustrate the process of disclosing fraudulent activities both the staff as well as other stakeholders.

Gift

Gift and Hospitality Policy

This policy sets out to define standards regarding receiving and offering of gifts to prevent acts of fraud and corruption.

Complaints

Complaints Management Policy

Sasria values the support of its clients and places a strong emphasis on the maintenance of that relationship. Great care has been taken to ensure that complaints are used as a tool to improve the business for the benefit of both Sasria and its stakeholders.

Interest Management

Conflict of Interest Management Policy

The policy is aimed at assisting Sasria, the board, managing executives and employees to identify and declare potential or actual conflicts of interest and to illustrate how to manage same.

Information Record

Information and Records Management Policy

This policy sets out to facilitate the management of  records in an accountable, effective and efficient manner. This is done through a records management programme that considers related objectives such as orderly classification of records, retention and disposal, accessibility, security and confidentiality, training performance and quality management.